View Full Version : Nissan Already Using Black Box Data To Void GT-R Warranty Claims
styler2002i
12-10-2008, 05:18 PM
http://www.autospies.com/news/Nissan-Already-Using-Black-Box-Data-To-Void-GT-R-Warranty-Claims-35884/
mikem
12-10-2008, 05:47 PM
I read this last week, if its true then Nissan are really shooting themselves in the foot.
How long before Porsche come out with the put downs ? :D
Satnam
12-10-2008, 06:02 PM
blimey £20k for a gearbox...
i don't know where i stand on this as i can see where the dealers are coming from and i can see where the customer is coming from.. but again blimey £20k for the box... ouch
Sat
lumus
12-10-2008, 06:22 PM
Sounds kinda fishy to me. It would be fair to let Nissan have their say too (not that they will).
sonny
12-10-2008, 07:22 PM
thats kinda fucked up tbh if it is true, i know ferrari, i think in the F430, you can only do 2/3 launchs b4 the clutch goes on the car but they tell you that thought...
BigFas
12-10-2008, 07:26 PM
Wow. If it's really the case, then BIG dick-move on Nissan's part!
Alym786
12-10-2008, 07:39 PM
Ouch... Big bro is watching!!!
Satnam
12-10-2008, 08:14 PM
im sure its the same with the new dsg system installed on the vag cars aswell.. and dont quote me on this.. don't beemers do the same thing i.e. void the warranty if you launch control the smg's more than 3 times or something along those lines
Sat
XKaLiBaR
12-10-2008, 09:59 PM
Dammmmmmmmn man, 20k for a repair job!!
dodgyken
13-10-2008, 07:29 AM
Can you imagine if people thought it was £20K and not $20K?????
Stock323iSaloon
13-10-2008, 07:45 AM
so do Ferrari and Bugatti fully cover their gearbox/clutch even if they know it is likely to break after doing say 10 LC's? I recall Clarkson saying that on a 430 or an Enzo it lasts 4 times...?
arkenphel
13-10-2008, 08:23 AM
Can you imagine if people thought it was £20K and not $20K?????
Knowing this country, it probably will be £20k...:rolleyes:
mysticm3
13-10-2008, 11:30 AM
didnt the E46 M3 SMG had the same issue with the launch control? BMW said you could only use it a couple of time then it'd fry haha
quote: 'I know we shouldn't launch the car but why own it if you cant use this function, don't sell a car that goes 0-60 in 3.4 sec if the only way you can achieve this speed is to void the warranty , false advertising.'
end quote
lol very true
Ridiculous. The launch control should be an ECU-locked option then. Not enabled unless you specifically ask for it and sign off the consequences.
BigFas
13-10-2008, 11:52 AM
Ridiculous. The launch control should be an ECU-locked option then. Not enabled unless you specifically ask for it and sign off the consequences.
Agreed, or provide a limited warranty stating number of launches before service or limited number of launches before voiding. To have it enabled and used, and then the customer having to pay is ridiculous.
As for the comment $20k or £20k. That's neither here nor there. It's a new car, it has warranty, it covers this. Nissan should be using the GTR as a showcase, they're losing a lot of goodwill over this.
phat///M3
13-10-2008, 12:39 PM
Fact is its still a Nissan
+1
And now this....
Can't see it being all that good for the value of the car second-hand either, unless there is a way of finding out whether or not it has been launched. I certainly wouldn't buy a car where you could find that the warranty had been voided by a previous owner, without your prior knowledge.
XKaLiBaR
13-10-2008, 01:16 PM
Can't see it being all that good for the value of the car second-hand either, unless there is a way of finding out whether or not it has been launched. I certainly wouldn't buy a car where you could find that the warranty had been voided by a previous owner, without your prior knowledge.
Very good point!!
arkenphel
13-10-2008, 01:50 PM
As for the comment $20k or £20k. That's neither here nor there. It's a new car, it has warranty, it covers this. Nissan should be using the GTR as a showcase, they're losing a lot of goodwill over this.
Heh. That was just a glib comment:rolleyes: It will be interesting to see what Nissan Uk will do, as i'm sure some of the Uk owners will no doubt use this LC function. I agree though that Nissan has shot itself in the foot. The 0-60 time is false advertising as said if the car is not meant to achieve it regularly.
Silver
13-10-2008, 02:23 PM
Well if you goin to LC the car 20times..What you expect lol...
phat///M3
13-10-2008, 02:30 PM
Well if you goin to LC the car 20times..What you expect lol...
Maybe, the clutch and tires to be tired, but certainly not the gearbox giving up. :confused:
Silver
13-10-2008, 02:36 PM
There always 2 sides of the story he just told his side of the story.
We dont know what really happen.
But to me you buy the car in 2 weeks Thrash the car do 20 LC launch in a space of 2 weeks.
As a dealer i be WTF..
Iam sure if he did the same with the new BMW m3, Porsche, Merc or Audi..
They prbly do the same.
I mean did he even run in the car??
phat///M3
13-10-2008, 02:42 PM
There always 2 sides of the story he just told his side of the story.
We dont know what really happen.
But to me you buy the car in 2 weeks Thrash the car do 20 LC launch in a space of 2 weeks.
As a dealer i be WTF..
Iam sure if he did the same with the new BMW m3, Porsche, Merc or Audi..
They prbly do the same.
I mean did he even run in the car??
Fair enough, however this issue should not exist.
Like I said him frying the clutch and his tires is one thing but if LC is there then surely it shouldnt be used only a couple of times.
arkenphel
13-10-2008, 02:59 PM
There always 2 sides of the story he just told his side of the story.
We dont know what really happen.
But to me you buy the car in 2 weeks Thrash the car do 20 LC launch in a space of 2 weeks.
As a dealer i be WTF..
Iam sure if he did the same with the new BMW m3, Porsche, Merc or Audi..
They prbly do the same.
I mean did he even run in the car??
Good point, we don't know how the punter treated his car...
peppernick
13-10-2008, 03:14 PM
There always 2 sides of the story he just told his side of the story.
We dont know what really happen.
Absolutely.
Nissan being a global player in car manufacturing is not stupid, and a rejection of warranty claim that is likely to be publicised widely will not happen unless there are very strong grounds not to honour it. Or, what was described was complete fibs. After all, what is the cost of a gearbox and labour to Nissan? They will happily give away 10 GTRs to remain in the good graces of the motoring media, and their customers.
Despite what BMW insisted over the past years not honouring warranty claims 'voided' by the use of the SMG launch control, I have not heard of anyone failing to claim as a direct result of it.
adood84
13-10-2008, 03:49 PM
what i know is that BMW will tell that thy are not resposible if you fry the clutch and tire but the gearbox would be still under warranty, the point here is that all cars even manual would have a limit before a clutch is fried , the problem here is that the whole box is gone
I do agree that there are 2 sides to every story, but as has already been said, what could he have done to destroy a gearbox and you would expect Nissan to have comeback with something if it had been solely his issue.
It will be interesting if Nissan do comeback with a reply.
As for launching the car however many times, thsi should still be covered under warranty if they have not put some sort of failsafe in. They could easily programme the ECU to not allow this functionality after a certain number of attempts, or only allow it to be engaged after a certain time period.
mysticm3
14-10-2008, 07:33 AM
thing is though the car manufacturers know operating LC too many times would certainly cause issues to the car, why have this function enabled/designed in the first place?
That was my point too. Its ridiculous.
robinh20mrv
14-10-2008, 10:52 AM
That was my point too. Its ridiculous.
Totaly! these cars when being pre sale tested must have been thrashed to destruction, and if there are three broken already they must have know about this, so why not disable l/c in the first place?
sounds like a weak point to me.........
I'm amazed that they're allowed to turn down these claims. My understanding of consumer law has always been that as long as a product has been used in the way intended by the manufacturer then they have to cover it. So if it has a launch control feature on the car and this is what it has been used for then i don't see how they can void the warranty. Wear and tear on other components is a different issue.
For example, if i bought a golf club and it broke when i hit a ball, the manufacturer couldn't turn round and tell me that I'd hit the ball too hard!
Sandman
15-10-2008, 06:59 PM
+1
And now this....
Exactly... plus, stick gearbox is where its at, just throw in a race prepped clutch and you can launch as much as you want...
Come on guys, abuse is abuse, eg, just because a car CAN rev to 8k doesnt mean you should do straight away before its warmed up. You need to have a brain to drive cars without causing issues. If everyone though 'well why put it in there if i cant use it all the time' cars would be alot more boring.
If you launch control at every traffic light just to get the 0-60 then your bound to break something. Im not surprised they dont cover it. Im sure the logs show when LC was used time wise and if you used it say 20 times over say a year they would most likely have to honour the warranty. Use it 20 times in the space of say a few hours with no cooling down in between then thats taking the piss. Whats to stop people just raping the car before warranty runs out in order to get a replacement box?
Id much rather have them build in an option to the car that allows me to do something cool once in a while as oposed to not putting it in because a bunch of idiots (usually americans and/or kids) will abuse it and then cry and launch a class action suit against the company.
Either way... cant seeing any company risking renting these out for sure now without a £10k deposit lol.
R2eys
16-10-2008, 04:54 PM
why have this function enabled/designed in the first place?
Exactly how I see it, great if it works with no issues involved, but if it does damage to the gearbox after a few goes then whats the point.:confused:
Black Sabbath
16-10-2008, 11:29 PM
If the car is that advanced why didn't they build something in the software to stop it being used "20" times in an hour?Given the lengths they have gone to develop and produce the car,some sort of restrictor would have been a small price to pay in the overall build cost.Unless they quite fancy all the negative publicity that this sort of issue could potentially bring them
styler2002i
19-10-2008, 05:20 PM
looks at this....
http://www.gtrboards.com/index.php?showtopic=119
mikem
19-10-2008, 05:25 PM
I can`t beleive the service book has a section for recording replacement transmissions, just like services. :eek: :D
peppernick
19-10-2008, 05:46 PM
That's some mashed gears! Looking at the damage, it doesn't look like it's caused by metal fatigue.
You would have thought that kind of damage only happens when the driver tried to force in a gear. Since the GTR gearbox is 100% computer controlled, how can it be all down to the driver's fault?
Nice pics though :D
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