kris d
21-05-2005, 12:18 PM
Ok, so I got the latest software downloaded on to my ECU, after having to sign something saying that if it messes with the supercharger it's not their fault. Fair enough.
When I drove off, couldn't notice any difference. Get home, eat some lunch, go out again, when I turn the car on, it read's Oil Service 12,000 miles. However when I gave it to them, it read Inspection due 200miles :confused:
I called them up and said WTF basically. They said it's a common thing and to bring it back to them and they'll reset it!
:confused: How incompetent can these steelers be? They work on BMW's all day long and in my experience with the dealer in chigwell, 90% of the time they mess up!
Have had the following issues with them so far:
1. I had an inspection 1 done some time ago, they ticked that they'd checked the tyres and spare tyre in the check list. However I didn't have my spare wheel in at the time! I said how can you tick the box saying that my spare tyre is good, when there isn't even one there!! They appologised and said they'd give me a free winter check!
2. They recon they couldn' flash the OBC so my rear LED retrofit's wouldn't bring up the error. The reason they gave me is that because I've got non standard Xenons on the front they can't flash the rear ones! That's got to be a lie!!!
3. I had an issue where the gear knob stuck over to the right after I'd put it in 5th gear. They said they couldn't find anything wrong even tho it was still doing it and my car's under warantee! I told them I'm getting the sortshift installed soon and they said that would fix it. Got the shortshift fitted and the problems still there so I went back and they said they couldn't do anything coz it's not a BMW approved shortshift! It told them the problem was there before and they said that I'd have to get the old one fitted back for them to have another look!
It makes me so angry that you spend all this money on a bmw, extended warantee, services etc. and the aftersales service is sooo crap! [fight
Although some BMW dealers know their stuff, my local one seems to have complete idiot's working there who know less than an enthusiastic customer!!!
Thinking of writing to the headoffice, what do you guys think...........
When I drove off, couldn't notice any difference. Get home, eat some lunch, go out again, when I turn the car on, it read's Oil Service 12,000 miles. However when I gave it to them, it read Inspection due 200miles :confused:
I called them up and said WTF basically. They said it's a common thing and to bring it back to them and they'll reset it!
:confused: How incompetent can these steelers be? They work on BMW's all day long and in my experience with the dealer in chigwell, 90% of the time they mess up!
Have had the following issues with them so far:
1. I had an inspection 1 done some time ago, they ticked that they'd checked the tyres and spare tyre in the check list. However I didn't have my spare wheel in at the time! I said how can you tick the box saying that my spare tyre is good, when there isn't even one there!! They appologised and said they'd give me a free winter check!
2. They recon they couldn' flash the OBC so my rear LED retrofit's wouldn't bring up the error. The reason they gave me is that because I've got non standard Xenons on the front they can't flash the rear ones! That's got to be a lie!!!
3. I had an issue where the gear knob stuck over to the right after I'd put it in 5th gear. They said they couldn't find anything wrong even tho it was still doing it and my car's under warantee! I told them I'm getting the sortshift installed soon and they said that would fix it. Got the shortshift fitted and the problems still there so I went back and they said they couldn't do anything coz it's not a BMW approved shortshift! It told them the problem was there before and they said that I'd have to get the old one fitted back for them to have another look!
It makes me so angry that you spend all this money on a bmw, extended warantee, services etc. and the aftersales service is sooo crap! [fight
Although some BMW dealers know their stuff, my local one seems to have complete idiot's working there who know less than an enthusiastic customer!!!
Thinking of writing to the headoffice, what do you guys think...........